Monitored Security Systems

Rohallion Security has over 32 years experience of integrating alarm monitoring into bespoke intruder alarm systems to meet the individual needs of its customers. Having a professionally installed alarm system gives you access to a range of monitoring services, which means that if an intruder gains access to your property, or fire starts, your alarm will not be ignored even if you're not around to hear it yourself.

With one of our monitored alarm systems, your alarm is connected to our ARC (Alarm Receiving Centre), which can respond in a number of ways, including getting in touch with the emergency services provided they can verify that the alarm has been genuinely triggered.

The emergency services will only respond to alarm systems that meet current regulations. In brief, these state that 2 detection devices of independent technology must confirm an alarm signal. All signals must pass via an alarm receiving centre in order for your Unique Reference Number to be passed on to the police control room.

Telephone: 01372 451666

There are two types of monitored systems available

Self Monitoring Alarms

Speech/text dialler - Calls or texts keyholders directly with no police or fire brigade response. The integrity of the line can only be monitored at the alarm panel

Smart Com App – The smartCom app gives you full control of your alarm system at home or anywhere in the world with an internet connection. With notifications of alarm activity

Monitoring via our Alarm Receiving Centre

There are two types of monitored system

Keyholder only: Alarm and fault activations automatically passed to key holders for response.

Police response: Alarm and fault activations automatically passed to key holders for response. This is then elevated if more than one detector is activated our monitoring station will automatically contact the relevant police force. All signals are filtered to check for false activations to avoid losing police response.

Our monitored alarm systems are programmed to transmit signals to our alarm receiving centre which monitors your alarm 24/7 365 days a year. The signalling equipment used can be either single or dual path:

Single Path system: Transmits signals via one route with a digital communicator connecting you to the system via your regular analogue phone line or wireless over the GPRS network using all four major networks to find the best signal strength available.

Dual Path system: Transmits via two separate paths; either your phone/broadband line and wireless over the GPRS network using all four major networks to find the best signal strength available. This means that if your phone or broadband goes down for any reason you will still be able to connect wirelessly.

As we are independent we can offer alternative providers and therefore ensure that that system we recommend is ideally suited to your requirements. Our Dual Path systems are extremely robust and, as you'd expect, we only partner with the most reputable industry names including:

Telephone: 01372 451666

Dualcom – Using landline or internet and wireless GPRS
Redcare – Using landline or internet and wireless GPRS


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Existing System Takeovers

Sadly, we often hear from people who have experienced poor service from their maintenance provider, having endured slow response to call-outs, appointments that are not kept, numerous re-visits to fix a problem and bills for expensive remedial work that could have been avoided.

We can take over the maintenance of your existing security system, even if another company installed it.

We Offer:

No Takeover Admin Fee
Initial Engineer Site Visit
A Condition Report of Your System
System Record Card
Site Documentation
Office Documentation

To arrange a no obligation site survey and evaluation of your individual security risks or to take-over or upgrade your existing security systems please contact us today on 01372 451666.

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    Rohallion Security
    22, Church Road
    KT23 3PW
    Tel: 01372 451666
    DDI: 01372 417007

    Rohallion Residential and Commercial

    Security in Surrey & London

    Rohallion Security is a family run business established in 1986 offering effective and competitive security solutions for both domestic & commercial customers.